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Sonos Reviews

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Overall Rating

4.0
12 Reviews
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About Sonos

Sonos specializes in wireless speakers and home sound systems, offering a comprehensive range of products designed to deliver high-quality audio experiences throughout the home. Their product lineup includes smart speakers, soundbars, portable speakers, and home theater sets, as well as architectural speakers designed in collaboration with Sonance. Sonos systems are known for their ease of use, multi-room listening capabilities, and integration with various music streaming services. Additionally, they provide accessories and components to enhance the listening experience, such as subwoofers for deep bass, amplifiers to power speakers, and mounts for optimal placement. The company also offers a Sonos app and Sonos Voice Control, which allow users to manage their sound system and access content seamlessly.

Sonos Pros & Cons

Pros of Sonos:

  • Superb Sound Quality: Known for its detailed and clear sound, making it a standout in the home audio market.
  • Easy Setup: Once set up, Sonos systems are relatively easy to use and control, with intuitive apps and smart assistant integration.
  • Multi-Room Capability: The ability to seamlessly integrate multiple speakers across the house, allowing for synchronized or independent music playback.
  • Voice Assistant Integration: Supports Alexa, Google Assistant, and Apple AirPlay 2, enhancing voice control and smart home integration.
  • Fine-Tuning with Trueplay: Adjusts sound quality based on room acoustics, ensuring optimal performance.
  • Volume Scheduling: Allows for scheduling volume changes using Sonos Alarms, providing flexibility in audio management.

Cons of Sonos:

  • Convoluted Setup Process: The initial setup process can be challenging and frustrating, requiring internet connection and app configuration.
  • Network Dependency: Requires a stable internet connection to function, which can be a limitation if the network is unreliable.
  • Cost: Sonos products are generally more expensive than other smart speakers, which may deter some users.
  • Limited Control Options: Playback functions can only be controlled through the Sonos App, with limited support for external control apps.
  • No Bluetooth Connectivity: Unlike some other speakers, Sonos devices do not support Bluetooth connectivity, which can be a drawback for some users.

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Sonos Customer Reviews (12)

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Elizabeth Glancy
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Feb 10, 2023
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Feb 10, 2023
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Feb 9, 2023
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Feb 5, 2023

Sonos Customer’s Q&A

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Sonos Features and Benefits

Sonos is a renowned name in the home audio system industry. Here are some key features and benefits:

Key Features:

  • Wireless Music Through Wi-Fi: Sonos speakers connect to your home network, allowing you to stream music wirelessly.
  • Compatible With Streaming Services: Sonos supports many popular music streaming services.
  • Assigning A Speaker To Every Room: You can place Sonos speakers in different rooms and control them individually or together.
  • Integration With Alexa And Google Assistant: Sonos speakers can be controlled using voice commands through Alexa and Google Assistant.

Benefits:

  • Wide Range of Audio Device Options: Sonos offers a variety of speakers and configurations to suit different needs.
  • High-Quality Audio: Sonos is known for delivering excellent sound quality across its range of products.
  • Sophisticated Inter-Speaker Mesh Networking: Sonos speakers create a dedicated network among themselves for robust and uninterrupted music streaming.
  • Large Ecosystem of Music Service Integrations: Sonos integrates with a large number of music services, providing you with a vast choice of content.
  • Long-Term Compatibility: Sonos ensures that its older speakers are kept up to date via software updates, extending their usability.

These features and benefits make Sonos a go-to choice for many when it comes to home audio systems.

Sonos Pricing

Sonos offers various pricing options for different products and services:

  • Promotional Offers:

    • Arc Premium Smart Soundbar: €799 (originally €999), saving €200.
    • Sub (Gen 3) Wireless Subwoofer: €699 (originally €899), saving €200.
    • Personal Entertainment Sets:
      • Sonos Ace + Beam (Gen 2): $1,185 (originally $1,248), saving $63.
      • Sonos Ace + Ray: $900 (originally $948), saving $48.
      • Ray + Roam 2: $548 (originally $578), saving $30.
      • Beam + Sub Mini: $1,143 (originally $1,198), saving $55.
      • Ray + Sub Mini: $853 (originally $898), saving $45.
  • Sonos Pro for Businesses:

    • Essential Plan: $35/month per location, offering ad-free commercially licensed music, control over multiple locations, scheduling, and priority support.
    • Premium Plan: $70/month per location, adding a premium selection of music to the Essential plan.
  • Sonos Radio:

    • Sonos Radio HD: $7.99/month, offering lossless audio, ad-free music, exclusive artist content, and access to all original Sonos stations.
    • Sonos Radio: Free with Sonos products, providing access to curated music and original programming, as well as global broadcast stations.
  • Sonos Upgrade Program:

    • Up to 30% off a new product when recycling an eligible device, applicable to products like Roam, Roam SL, Sub (Gen 3), and more.

About Sonos.com Payment Method?

Sonos.com provides customers with a variety of payment methods to facilitate a smooth transaction process. Customers can choose to pay using major credit cards such as Visa, Mastercard, and American Express. Additionally, PayPal is accepted for those who prefer a quick and secure online payment method. For customers interested in financing options, Klarna is available, allowing for payment in installments. It's important to note that the availability of these payment options may vary by region and customer eligibility.

Sonos FAQs

FAQ

Sonos Alternatives

Here are the top 10 alternatives to Sonos:

  1. Audio Pro: Known for its price, performance, and choice of components. It's a great alternative for most people.
  2. Apple HomePod 2: Offers impeccable build quality, fantastic user-friendliness, and a full, rich sound. It's a great choice for iOS users.
  3. Denon HEOS: Both Denon and Marantz kit work with the HEOS platform, giving you a great selection of top devices from which to choose.
  4. Amazon Echo Dot (5th Generation): One of the most wallet-friendly smart speakers around, and possibly the cheapest way to bring multi-room to your home.
  5. Bose Home Speaker 500: Known for its great sound at any volume. It's one of the leading manufacturers of portable audio.
  6. Yamaha MusicCast: A well-known brand offering multi-room audio systems.
  7. Amazon Echo Devices: Amazon's range of Echo devices offer multi-room audio capabilities.
  8. Bluesound: A less mainstream brand offering multi-room audio systems.
  9. LG PK5W XBOOM: An alternative that offers a different aesthetic for your home setup.
  10. Bose SoundTouch 10: Another offering from Bose, known for its sound quality and design.

Each of these alternatives offers unique features and advantages over Sonos, such as better sound quality, more stylish design, or lower price. However, the best choice depends on your specific needs and preferences. Remember to consider factors such as sound quality, design, price, and compatibility with other devices when choosing an alternative to Sonos.

FAQ

How To Open A Sonos Account?

To open an account on Sonos.com, follow these steps:

  1. Visit the Sonos website.
  2. Click on the Sign In button usually located at the top right corner of the page.
  3. Click on Create Account.
  4. Fill in the required information including your email address and password.
  5. Click on Create Account or similar to finalize the process.

Remember, each account should have a unique email address. After creating an account, you can manage your content services and customize your settings. You can also add and switch between multiple accounts for the same content service. Enjoy your Sonos experience!

FAQ

Does Sonos offer free shipping on their website?

Yes, Sonos offers free shipping on all orders placed on their website.
FAQ

Can Sonos deliver orders to international addresses?

Yes, Sonos can deliver orders to international addresses. Customers can select the country they want their order shipped to in the website footer.
FAQ

How long does it take for orders to be delivered?

Most orders in the continental US can be reached within 4 business days or less if the order is placed prior to 11AM in your local time. Customers are presented with an estimated delivery date based on information pertaining to their order.
FAQ

Can I change the shipping address after placing an order?

The shipping address can be changed within one hour of an order being placed. Beyond this time, an order would need to be cancelled and placed again. Customers can contact Sonos customer service for assistance.
FAQ

What is the Sonos return policy?

Sonos has a 100-day return policy. Customers can return the product within 14 days of the RMA issue date. The returned unit must match the serial number specified in the RMA and must be returned in its original packaging. Credit will be issued in the same manner as the original purchase payment.
FAQ

About Sonos.com Prices and Cost?

Sonos offers a range of audio products with varying prices. The One Smart Speaker is priced at $175, down from $219. The One SL Speaker costs $159, reduced from $199. For those looking for a smart speaker, the Era 100 is available at $249. The Arc Premium Smart Soundbar is one of the higher-end options at $899, while the Beam (Gen 2) Smart Soundbar is more moderately priced at $499. The Ray Soundbar offers an affordable option at $279. For premium sound, the Five Premium Speaker is priced at $549, and the Sub (Gen 3) Premium Wireless Subwoofer is available at $799. The Sub Mini Wireless Subwoofer is a slightly less expensive subwoofer option at $429. For portability, the Move Portable Smart Speaker is priced at $299, and the Roam Ultra Portable Smart Speaker at $179. The Roam SL Ultra Portable Speaker is another portable option at $159. The Move 2 Portable Smart Speaker is available at $449, and the Era 300 Premium Smart Speaker is also priced at $449. The Port Network Audio Streamer and the Amp Amplifier are both priced at $449 and $699, respectively. Architectural speakers designed in collaboration with Sonance, such as the In-Ceiling Speakers, are priced at $999 for a pair, while the In-Wall Speakers are $659 for a pair, and the Outdoor Speakers are $879 for a pair. Sets and bundles are also available, offering savings compared to purchasing items individually.

FAQ

About Sonos.com Popular Products and Services?

Among the popular products offered by Sonos are the Sonos One and Sonos Five speakers, which cater to different room sizes. The Sonos One is a compact option ideal for offices, while the Sonos Five is suited for larger spaces. The company has also introduced the Era 100 bookshelf speaker and the Era 300 speaker, which supports spatial audio with Atmos technology. In terms of services, Sonos provides a whole-house WiFi network system that ensures brilliant sound throughout various rooms. This system is easily managed via the Sonos app and can be controlled through Sonos Voice Control, enhancing user experience with seamless integration and control of their home sound system.

FAQ

Sonos.com Return Policy?

Sonos.com offers a return policy that allows customers to return products using their self-service Product Returns page. To be eligible for a return, the product must be covered by the return policy. Customers can initiate the return process by providing their email address and order number, after which they will receive an email with further instructions on how to send the product back. The standard return policy duration is 45 days in the USA, but this may vary in other countries. As for the shipping policy, Sonos typically provides standard shipping options, and the details of shipping times and costs can be found during the checkout process or by contacting Sonos support directly.

FAQ

What are the prices for Sonos accessories?

The prices for Sonos accessories vary depending on the type of accessory. For example, the Sonos Era 100 Stand is priced at $139, while a pair is $269. The Sonos Era 300 Stand costs $149, and a pair is $279. Wall mounts for the Sonos Era 100 are $69 for one and $119 for a pair. The OtterBox Case for Sonos Roam is $39.95, and the Sonos One Stand (Pair) is $249. Prices for wall mounts start at $59 for the Sonos One, and the Sonos Arc Wall Mount is $79. The Sonos Move Travel Bag and Wireless Charging Base are both $79 each. For smaller accessories, the Sonos Roam USB A-C Charging Cable is $15, and the 10W USB Power Adapter is $19. These are just a few examples, and prices may vary based on the retailer and location.

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